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To start the conversation again, simply ask a new question. Since this last update iTunes Store only loads the top banner that shows the newest movie adds.
It acts like it is going to load the whole page then stops and only shows the banner. My libraries load just fine it's only the store I have problems with. Posted on Oct 29, PM. I figured that out myself after a while. I was just using my iPhone instead Until I figured it it out.
I was even on the phone with apple and they had no idea what I was talking about. Obviously there must be millions of people out there with this issue.
I also narrowed it to your resolution as well. If you drop your desktop resolution down to x or less it also fixes the issue. Posted on Nov 22, AM. Page content loaded. I understand that you may be seeing an issue with your ability to fully load the iTunes Store page in iTunes for Windows. Here is an article that goes over some information that may be helpful in assisting you with this issue:.
If you haven't been able to connect to the iTunes Store for more than a day, find out which ports and servers need to be allowed for iTunes Store access, then try the steps below. If there's still an issue after you try the steps above, contact your Internet service provider and confirm that these ports and servers are turned on for your network.
The hosts file might also be the cause of the issue. Learn how to reset the hosts file back to default and how to use a FixIt to have Windows reset the hosts defaults for you. Some workplaces might put internal resources in the hosts file that block the iTunes Store. The FixIt doesn't work for Windows 8. To create a copy of your hosts file and replace it with an empty hosts file, follow the steps below:. If you still can't connect to the iTunes Store, your security software or firewall might be blocking the ability of iTunes to communicate with the Internet.
Learn how to resolve security software issues. Oct 31, AM. Nov 12, AM in response to braden85 In response to braden I have the same problem and I'm running Windows I get the leading promo banner but nothing else.
And like the original poster, iTunes store starts to load and you can see it's content for a second, but then it stops and I'm left with a black empty space and the top banner.
The suggestion from the kind Apple person above doesn't help - it's not a network issue otherwise we wouldn't get some of the store. Nov 12, AM. Sorry but this does not help because it is not a connection issue.
I called apple support and the tech referred me to his manager. The manager told me a Apple engineer would be calling me but 2 weeks later nothing. I have the same issue. Nov 12, PM. I've had the same problem, but found what appears to be the solution at iTunes If you re-size your page view to make it smaller by about a third, presto Worked for me, anyhow! Nov 21, PM. Nov 22, AM. The problem is with high pixel count monitors regardless of who manufacturs the graphics card.
This is purely an Apple problem and it is not fixed in the newest release. Dec 11, PM. That's exactly what Apple Support told me after giving me the run around for 20 minutes, pretending it was my computer's problem Pathetic product support Feb 7, AM. Question: Q: iTunes store won't load in windows 10 More Less. Community Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question.
User profile for user: Thomas Thomas Question: Q: Question: Q: iTunes store won't load in windows 10 Since this last update iTunes Store only loads the top banner that shows the newest movie adds. More Less. Reply I have this question too I have this question too Me too Me too. Question marked as Solved User profile for user: Chaz27 Chaz Answer: A: Answer: A: yep. View answer in context. All replies Drop Down menu.
Loading page content. User profile for user: braden85 braden85 User level: Community Specialist. Here is an article that goes over some information that may be helpful in assisting you with this issue: Windows If you haven't been able to connect to the iTunes Store for more than a day, find out which ports and servers need to be allowed for iTunes Store access, then try the steps below.
Make sure that you have the latest version of iTunes. If the iTunes Store appears empty and only displays the words iTunes Store, resolve conflicts between software that monitors Internet traffic and Apple software.
Fix any network connectivity issues. Disable any proxies built-in to Windows. You should avoid proxies because they can cause issues. If you see a specific error message, get more help with fixing the issue. Select the hosts file. Drag the original hosts file to your desktop. Right-click the duplicate file and choose Open.
If you're prompted to choose the program you want to use to open the file, double-click Notepad. Close Notepad. Right-click the duplicate file, and choose Rename from the pop-up menu. Type hosts, and then press Enter. Restart your computer. Try to connect to the iTunes Store. Reply Helpful Thread reply - more options Link to this Post. Nov 12, AM in response to braden85 In response to braden85 I have the same problem and I'm running Windows Nov 12, AM in response to braden85 In response to braden85 Sorry but this does not help because it is not a connection issue.
User profile for user: Chaz27 Chaz User profile for user: Thredbochook Thredbochook. Nov 21, PM in response to Thomas In response to Thomas I've had the same problem, but found what appears to be the solution at iTunes Reply Helpful 2 Thread reply - more options Link to this Post.
User profile for user: ejpeiker ejpeiker. Reply Helpful 1 Thread reply - more options Link to this Post. User profile for user: aztut aztut.
Feb 7, AM in response to Chaz27 In response to Chaz27 That's exactly what Apple Support told me after giving me the run around for 20 minutes, pretending it was my computer's problem Welcome to Apple Support Community.
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